Last Updated: June 2026

Introduction

Digital Software Market (“DSM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase products or services, communicate with our team, or interact with our digital platforms.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect information that identifies you directly, including:

• Full name
• Company name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Tax or VAT information
• Account credentials

Business Information

When purchasing software licenses or services, we may collect:

• Organization details
• Domain names
• License assignment information
• Product activation details
• Technical support requests

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics information

How We Use Your Information

We use your information to:

• Process orders and transactions
• Deliver digital licenses and software products
• Verify customer identity
• Provide technical support
• Respond to inquiries
• Manage customer accounts
• Improve our products and services
• Send order confirmations and service updates
• Prevent fraud and unauthorized access
• Comply with legal obligations
• Conduct marketing and promotional activities

Marketing Communications

We may send:

• Product updates
• Software renewal reminders
• Promotional offers
• Industry news
• Service announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Enhance user experience

You may control cookies through your browser settings.

How We Share Information

We do not sell personal information.

We may share information with:

Technology Partners

Including software vendors and distributors such as:

• Microsoft
• Autodesk
• Adobe
• SketchUp
• Other authorized software providers

Where necessary for license provisioning, activation, validation, or support.

Service Providers

We may share information with trusted third parties who assist us with:

• Payment processing
• Website hosting
• Email delivery
• Customer support
• Analytics
• Cloud infrastructure

Legal Requirements

We may disclose information if required by:

• Applicable laws
• Government authorities
• Court orders
• Regulatory requirements

International Data Transfers

DSM serves customers globally. Your information may be processed or stored in countries outside your place of residence where our partners, vendors, or service providers operate.

We take reasonable measures to ensure that personal information remains protected regardless of where it is processed.

Data Security

We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Alteration
• Disclosure
• Misuse
• Loss or destruction

While we strive to protect your information, no internet transmission or storage system can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to certain uses of data
• Withdraw consent
• Request a copy of your data

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age required by applicable law.

Third-Party Links

Our website may contain links to third-party websites, software vendors, and partner services.

DSM is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party services they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Digital Software Market (DSM)

Address: Building Number 1, Baniyas West Fourth, Baniyas, Abu Dhabi, UAE

Phone: +971 2 58 444 33

Email: info@digitalsoftwaremarket.com

Website: https://digitalsoftwaremarkett.com

We will make reasonable efforts to respond to all privacy-related requests promptly.