Last Updated: June 2026

Introduction

Welcome to Digital Software Market (“DSM”, “we”, “our”, or “us”).

These Terms and Conditions govern your access to and use of our website, products, services, software licenses, and digital solutions. By accessing our website or purchasing any product or service from DSM, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.

Eligibility

By using our website or purchasing from DSM, you represent that:

• You are at least 18 years old.

• You have the authority to enter into legally binding agreements.

• Any information provided to DSM is accurate and complete.

Products and Services

DSM provides:

• Software licenses

• Cloud subscriptions

• SaaS products

• Digital downloads

• License renewals

• Technical support services

• Consulting and implementation services

• Managed software solutions

All products are subject to availability and vendor licensing terms.

Software Licensing

All software products sold by DSM are subject to the licensing terms and agreements of the respective software publisher.

Examples include:

• Microsoft

• Autodesk

• Adobe

• SketchUp

• Other software vendors

Purchasing a license from DSM does not transfer ownership of the software itself. Customers receive rights to use the software in accordance with the publisher’s End User License Agreement (EULA).

Customers are responsible for ensuring compliance with all applicable licensing requirements.

Pricing and Payments

All prices displayed are subject to change without notice.

DSM reserves the right to:

• Modify pricing

• Correct pricing errors

• Cancel orders resulting from incorrect pricing

Payments may be made through approved payment methods available at checkout.

Orders will not be processed until payment has been successfully received and verified.

Digital Delivery

Most DSM products are delivered electronically.

Delivery may include:

• License keys

• Subscription activation

• Account provisioning

• Download instructions

• Vendor portal access

Delivery timeframes vary depending on the product and vendor requirements.

DSM is not responsible for delays caused by:

• Vendor verification processes

• Customer-provided incorrect information

• Third-party service interruptions

• Force majeure events

Order Verification

To prevent fraud and unauthorized transactions, DSM reserves the right to:

• Verify customer identity

• Request additional documentation

• Delay fulfillment pending verification

• Reject suspicious transactions

Failure to provide requested information may result in order cancellation.

Refund Policy

Due to the nature of digital products and software licenses:

Non-Refundable Products

The following are generally non-refundable:

• Delivered license keys

• Activated subscriptions

• Downloaded software

• Provisioned cloud services

• Renewals already processed

Refund Consideration

Refunds may be considered when:

• Duplicate orders occur

• Products cannot be delivered

• DSM is unable to fulfill the order

• Required by applicable consumer protection laws

Approved refunds will be processed using the original payment method whenever possible.

Customer Responsibilities

Customers agree to:

• Provide accurate information

• Maintain account security

• Comply with software licensing terms

• Use products legally and ethically

• Keep login credentials confidential

Customers are responsible for all activities conducted under their accounts.

Intellectual Property

All content on the DSM website, including:

• Logos

• Graphics

• Text

• Website design

• Software documentation

• Marketing materials

is protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from DSM or the applicable rights holder.

Prohibited Activities

Users may not:

• Attempt unauthorized access to systems

• Distribute malware or harmful code

• Interfere with website functionality

• Reverse engineer proprietary systems

• Violate software licensing agreements

• Use services for unlawful purposes

DSM reserves the right to suspend or terminate access for violations.

Technical Support

DSM may provide technical assistance for eligible products.

Support availability may vary depending on:

• Product type

• Vendor policies

• Subscription status

• Service agreements

DSM does not guarantee uninterrupted support availability.

Third-Party Products

Many products sold through DSM are provided by third-party vendors.

DSM is not responsible for:

• Vendor product changes

• Feature modifications

• Service outages

• Vendor policy changes

• Vendor licensing decisions

Customers are subject to the terms of the respective software publisher.

Disclaimer of Warranties

Products and services are provided on an “as is” and “as available” basis.

DSM makes no warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Uninterrupted availability

To the maximum extent permitted by law, DSM disclaims all warranties not expressly stated.

Limitation of Liability

To the fullest extent permitted by law, DSM shall not be liable for:

• Indirect damages

• Consequential damages

• Loss of profits

• Loss of data

• Business interruption

• Revenue loss

DSM’s total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless DSM, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

• Your use of our services

• Violation of these Terms

• Violation of applicable laws

• Violation of third-party rights

Termination

DSM reserves the right to suspend or terminate access to its website or services at any time if:

• These Terms are violated

• Fraudulent activity is suspected

• Required by law

Termination does not affect any rights or obligations accrued prior to termination.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where DSM operates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Changes to These Terms

DSM reserves the right to update or modify these Terms and Conditions at any time.

Changes become effective upon publication on this website.

Continued use of our services constitutes acceptance of the updated Terms.

Contact Information

Digital Software Market (DSM)

Address: Building Number 1, Baniyas West Fourth, Baniyas, Abu Dhabi, UAE

Phone: +971 2 58 444 33

Email: info@digitalsoftwaremarket.com

Website: https://digitalsoftwaremarkett.com

For questions regarding these Terms and Conditions, please contact our support team.