Frequently Asked Questions
Digital Software Market is all about making premium software simple, affordable, and dependable. Our goal is to give you trusted solutions backed by dedicated service and support, so your digital experience is always smooth and worry-free.
Common queries answered
Frequently asked Questions
DSM is a trusted reseller and distributor of leading digital solutions including Microsoft, Autodesk, Adobe, and SketchUp. We provide genuine software licenses and ensure smooth delivery to businesses of all sizes.
We are authorized resellers of world-class software solutions such as Microsoft, Autodesk, Adobe, and SketchUp.
Our services are tailored for companies, organizations, and professionals who need licensed software for design, productivity, or digital transformation.
Yes. All products delivered by DSM are 100% genuine and come directly through our official partnerships with Microsoft, Autodesk, Adobe, and SketchUp.
You can contact our sales team directly, request a quotation, or place an order. Once confirmed, we deliver the license details digitally to your email or company account.
We assist customers with product activation, license management, and renewal guidance. For technical product support, we connect you with the official vendor support channels.
Yes. We specialize in supplying licenses for companies, including bulk orders, enterprise agreements, and subscription renewals.
Most digital products are delivered instantly or within a few hours after payment confirmation, depending on vendor processing time.
Absolutely. We track your license expiration dates and assist with timely renewals or upgrading to the latest versions.
DSM combines reliability, genuine products, competitive pricing, and personalized customer service to ensure your business gets the right digital tools without hassle.
Yes. Our team helps you choose the right product, plan, or subscription based on your company’s needs and budget.
Definitely. Whether you’re in architecture, engineering, design, IT, or general business, we recommend the right software packages tailored for your workflow.
We accept standard company payments such as bank transfers, purchase orders, and other secure payment methods.
While DSM focuses on licensing and delivery, we can connect you with certified training providers if your company requires onboarding or skill development.
You can reach us through email, phone, or our website contact form. Our sales team is always ready to assist with inquiries, orders, or renewals.
Yes, DSM is an authorized reseller, ensuring you receive genuine and verifiable licenses.
DSM offers both perpetual licenses (where available) and subscription-based licensing depending on the software vendor.
Yes, DSM provides access to academic licenses where the vendor allows, such as Autodesk and Adobe student editions.
Yes, we can provide trial links for most software products so you can test before committing.
Absolutely. DSM sells both individual licenses and enterprise packages.
DSM serves clients both in Pakistan and worldwide, depending on vendor distribution policies.
Yes, all licenses come with official activation keys or vendor verification documents.
Yes, where applicable, DSM provides Original Equipment Manufacturer licenses with vendor approval.
Yes, most licenses allow transfers, though conditions vary by vendor. DSM guides you through the process.
Yes, DSM offers genuine lifetime licenses for Microsoft Office products alongside subscription models.
Yes, as a reseller, DSM often provides discounted prices compared to direct vendor rates.
Yes, bulk purchases for companies qualify for volume discounts.
DSM’s prices are transparent. Taxes are included or mentioned separately as per regulations.
For enterprise clients, DSM offers installment-based payment agreements.
Yes, we prepare official quotations tailored to your software needs.
Refunds are possible only if the license hasn’t been activated, subject to vendor rules.
DSM strives to offer competitive pricing. Share the quote, and we’ll try to match or beat it.
Yes, DSM regularly runs seasonal and vendor-backed promotions.
No, DSM provides all costs upfront — no hidden fees.
DSM resells Office 365, Windows OS, Windows Server, and other Microsoft tools.
Yes, DSM offers Autodesk’s full suite, including AutoCAD, Revit, Maya, and more.
Yes, DSM provides V-Ray licenses compatible with multiple platforms.
Yes, DSM sells Adobe CC packages including Photoshop, Illustrator, Premiere Pro, and others.
DSM provides licensed SketchUp Pro, which includes professional features and support.
Yes, DSM offers Windows Server, SQL Server, and other enterprise tools.
Yes, DSM offers Architecture, Engineering, and Construction (AEC) collections and more.
Yes, Acrobat Pro and Reader DC are available for individuals and businesses.
DSM combines reliability, genuine products, competitive pricing, and personalized customer service to ensure your business gets the right digital tools without hassle.
Yes, DSM supplies scalable render node licenses for production studios.
Yes, DSM provides SketchUp Studio packages including VRay and Sefaira.
DSM sends you an official key and guides you step-by-step.
Subscription-based licenses have validity periods; perpetual licenses do not expire.
Yes, re-activation is possible according to vendor policies.
Most modern software requires online activation, but offline options exist.
Yes, DSM provides VLKs for organizations needing centralized control.
Yes, many software vendors bind licenses to user emails for security.
Yes, we can provide trial links for most software products so you can test before committing.
Yes, DSM securely stores client license details for future reference.
You’ll lose access until renewed. DSM sends timely reminders to avoid disruption.
Yes, DSM provides shared licenses for teams via vendor solutions.
Yes, where applicable, DSM provides Original Equipment Manufacturer licenses with vendor approval.
DSM resolves activation issues through direct support.
Yes, DSM assists with smooth migration to updated versions.
Yes, DSM provides consultation for integrations like Teams and SharePoint.
Yes, enterprise clients receive round-the-clock support.
Yes, DSM provides license recovery assistance if needed.
Yes, DSM shares official vendor learning resources.
Yes, DSM conducts introductory onboarding for enterprise users.