Dynamics 365 Customer Service Enterprise

Name: Dynamics 365 Customer Service Enterprise
SKU: 36881
Price: 117436.00 AED
Availability: InStock

Empower agents to resolve issues quickly using generative AI and automation

Dynamics 365 Customer Service Enterprise

Empower agents to resolve issues quickly using generative AI and automation

Dynamics 365 Customer Service Enterprise

Empower agents to resolve issues quickly using generative AI and automation

Dynamics 365 Customer Service Enterprise

Empower agents to resolve issues quickly using generative AI and automation

Overview

Dynamics 365 Customer Service Enterprise

Exceed customer expectations by delivering exceptional service on any channel.

Resolve issues faster with Copilot

Save agents time by using Copilot in Dynamics 365 Customer Service to diagnose, troubleshoot issues, and help draft customer responses.

Get real-time insights

Empower agents with sentiment analysis, translations, transcriptions, and AI-recommended knowledge articles.

Connect with right agent

Increase first-call resolution with AI-based routing that classifies issues and assigns them to the best-suited agent.

Collaborate live in teams

Bring together experts who resolved similar cases, and then collaborate in Microsoft Teams for quicker issue resolution.

PRICING

Simple, straightforward pricing

PRICING

Simple, straightforward pricing

Dynamics 365 Customer Service Enterprise

AED 117,436.00

Users

Clear

Exceed customer expectations by delivering exceptional service on any channel.

Dynamics 365 Customer Service Enterprise

AED 117,436.00

Users

Clear

Exceed customer expectations by delivering exceptional service on any channel.

Features

Dynamics 365 Customer Service features

Set up voice channels

Quickly set up phone systems for agents to assist customers on a scalable platform built and operated by Microsoft.

Enhance digital engagement

Provide faster service to customers on their preferred digital channel, including email, text, social network, or virtual assistant.

Provide real-time translation

Effectively communicate with customers in the language of their choice using real-time translation.

Use sentiment based routing

Based on the customer’s emotions and needs, route the case to the right agent every time.

360-Degree view of customers

Seamlessly manage customer requests from any channel while handling multiple sessions at the same time.

Authenticate with biometrics

Use voice and behavioral recognition for a fast and personalized way to verify customer identities.

Features

Dynamics 365 Customer Service features

Set up voice channels

Quickly set up phone systems for agents to assist customers on a scalable platform built and operated by Microsoft.

Enhance digital engagement

Provide faster service to customers on their preferred digital channel, including email, text, social network, or virtual assistant.

Provide real-time translation

Effectively communicate with customers in the language of their choice using real-time translation.

Use sentiment based routing

Based on the customer’s emotions and needs, route the case to the right agent every time.

360-Degree view of customers

Seamlessly manage customer requests from any channel while handling multiple sessions at the same time.

Authenticate with biometrics

Use voice and behavioral recognition for a fast and personalized way to verify customer identities.

Take the next step

Chat with Sales

Available 24 hours a day, 7 days a week, UAE time.Reach out anytime for assistance or inquiries.

Chat Now

Connect with Expert

Get matched with a Business Central partner to help you through your business challenges.

Search for a partner

If you prefer to search for a partner on your own, visit AppSource to find a specialist in your area.

Browse services

Take the next step

Chat with Sales

Available 24 hours a day, 7 days a week, UAE time.Reach out anytime for assistance or inquiries.

Chat Now

Connect with Expert

Get matched with a Business Central partner to help you through your business challenges.

Search for a partner

If you prefer to search for a partner on your own, visit AppSource to find a specialist in your area.

Browse services

Enjoy Exclusive Tools

Premium Value Added!

Unlock exclusive tools and features designed to enhance your productivity and streamline your workflow. Benefit from top-tier support and continuous updates, ensuring you always have the best experience. Elevate your work with premium capabilities tailored for success.