1. General FAQs

You can contact our technical support team via live chat, telephone, or email. Our dedicated professionals are ready to assist you with any questions or issues you may encounter.

Yes, DSM offers customized IT solutions tailored to the specific needs of large enterprises and various industries. Our team works closely with you to develop solutions that are scalable, secure, and efficient.

DSM accepts several payment methods, including major credit cards, bank transfers, and online payment systems. All transactions are secure and encrypted to ensure your financial information is protected.

2. IT Services and Solutions FAQs

DSM offers a comprehensive range of IT services, including AI and machine learning solutions, cloud services, network security, and managed IT services. We tailor our services to meet the unique needs of your business, ensuring optimal performance and security.

We prioritize security in all our IT solutions, employing the latest technology and best practices to protect your data and systems. Our services include regular security assessments, proactive threat monitoring, and robust cybersecurity measures.

Absolutely! Our experts specialize in cloud migration and can guide you through the entire process, from initial assessment and planning to execution and post-migration support. We partner with leading cloud providers to ensure a smooth transition.

3. Microsoft Software FAQs

  • Microsoft 365 is a subscription service that ensures you always have the most up-to-date modern productivity tools from Microsoft. It includes Office applications like Word, Excel, and PowerPoint, as well as additional cloud services for improved productivity, collaboration, and security.
  • Office 2021 is a one-time purchase that includes applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The software does not include the additional services provided in Microsoft 365 and does not receive feature updates (only security and quality updates).

Visit the Microsoft website to check the system requirements for Microsoft 365 or Office 2021. Requirements vary by application but generally include specifications on operating system, processor, RAM, and disk space. Ensuring your device meets these requirements will guarantee the software runs smoothly.

Yes, Microsoft 365 provides a consistent experience across PC and Mac. While there may be minor differences in the interface or available tools due to the operating system, the core functionalities and features are the same, ensuring seamless operation and file compatibility across platforms.

A Microsoft 365 Family subscription can be shared with up to six people. Each person will have access to all the benefits of Microsoft 365, including premium Office apps, 1 TB of OneDrive cloud storage, and advanced security features.

You can manage your Microsoft 365 subscription through the Microsoft 365 admin center. This platform allows you to view your plan details, add or remove users, manage billing, and configure various settings to suit your needs.

DSM offers a range of Microsoft products and subscriptions including Microsoft 365, Office 2021, and standalone applications like Word, Excel, PowerPoint, Teams, and Outlook. We provide options for individual users, businesses, and educational institutions.

To purchase a Microsoft subscription at DSM, simply navigate to the Microsoft section on our website, select the products you wish to subscribe to, and add them to your cart. Proceed to checkout where you can enter your payment information securely. Once your purchase is complete, you will receive instructions on how to download, install, and activate your software.

DSM offers both individual product subscriptions and bundles such as Microsoft 365, which includes access to multiple Microsoft applications. You can choose what best fits your needs, whether you require individual apps or a comprehensive suite.

DSM accepts a variety of payment methods, including major credit cards, bank transfers, and secure online payment gateways. All transactions are protected with advanced encryption and security measures to ensure your financial information is safe.

After completing your purchase on the DSM website, you will receive an email with detailed instructions on downloading and installing your Microsoft products. Follow these steps to activate your software, and contact our support team if you encounter any issues.

To renew your Microsoft subscription, log in to your DSM account, navigate to your subscription settings, and select the renewal option. You can complete the transaction using your preferred payment method. If you need assistance, our customer support team is readily available.

To cancel your Microsoft subscription, log into your DSM account and navigate to the subscription section where you can select the cancellation option. If you require assistance or have questions during the process, please contact our customer support.

4. Autodesk Software FAQs

  • Autodesk software provides a range of solutions for design, architecture, engineering, and entertainment professionals. At DSM, we offer popular Autodesk products like AutoCAD, Revit, 3ds Max, and more, enabling professionals to create precise 2D and 3D models.

Each Autodesk product caters to different aspects of professional design. To choose the right product, consider your specific industry needs—whether it’s architectural design, engineering, or animation. Our experts at DSM are also available to help you select the most appropriate software for your projects.

Yes, DSM offers trial versions for many Autodesk products. This allows you to evaluate the software and ensure it meets your needs before making a purchase. Visit our Autodesk section on the website or contact our support team for more information on starting a trial.

5. Adobe Creative Cloud All Apps FAQs

The Adobe Creative Cloud All Apps plan includes access to over 20 creative desktop and mobile apps, including Photoshop, Illustrator, Premiere Pro, InDesign, and Adobe XD, along with 100GB of cloud storage, Adobe Fonts, Adobe Portfolio, and Adobe Spark.

DSM provides solutions for managing multiple licenses, ideal for businesses and educational institutions. You can manage licenses through an easy-to-use admin console that allows you to add or reassign licenses as needed and scale your license count up or down based on your requirements.

Yes, DSM offers special educational pricing for students, teachers, and educational institutions. Please contact our sales team or visit our Adobe Creative Cloud section for more details on eligibility and how to apply.